- Job Specification :
Job Title- Sr. Executive / Executive Operations
Duties & Responsibilities
Confer with customers on telephone/email/web chat about products & services of the client Brand.
Take orders/cancel orders or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Skills & Experience
Minimum 1 Years of experience in an any BPO or RELEVANT Exp in any other customer service Industry.
Freshers with excellent communication in English and Hindi also Welcome.
Proficiency in English Language with strong focus on active listening/service orientation/critical thinking. Additional abilities of persuasion/social perceptiveness & time management
Candidates with customer service/ client relation/client servicing preferred
Note : Fluency in English and Hindi is mandatory.
Walk Venue Address :
Walk in Between 10 am to 6pm ( Monday to Saturday) Aegis Limited
ESSAR HOUSE, Renaissance Spacio, No 41, St Johns Road,(Old Lakshmi Theater), Bangalore 560042 |
Contact Person : Raghuraj B.R. / Jagdish T
Contact No : 09886544944 / 9632651605
E - email@example.com | firstname.lastname@example.org | www.aegisbpo.com