Sep 10, 2015

Chennai Sudherland Chat Process

Greetings from Sutherland Global Services...!

Job Title: Technical Support Executives (Email/ Chat support) - Looking for candidates with great communication skills

Looking for Immediate Joining 
Industry: BPO - International domain
Contact HR: Lijo Kuriakose - Human Resource 
Contact No: 09847555298
Job Location: Chennai
Shift: Night Shift - US timing

Experience: 0.6 months - 5 years (Freshers or Experience)
Salary: Best in the industry
Previous experience in international BPO preferred

Job Description:
Technical Support Executives: Technical Support Non Voice (Email/ Chat support) 
Looking for candidates with good communication skills with good written skills (English language)
Strong customer service, problem solving, and technology skills
Educating customers on Personal Solutions products and services and the website
Fulfilling product orders, including product registration, on behalf of customers as applicable
Responsible for resolve customer queries and abide by the prescribed norms
Should have a good working knowledge of computer operating systems, hardware and networking

Any Graduate/ 10+2+3 Certificate Holder
Any graduate/ Diploma holder, with the relevant mark lists and certificates

Requirements, Terms and Conditions:
Freshers are also welcome to apply for these job offers/ Openings 
Must possess excellent communications skills in English language
Willingness to work US shifts (night shifts) - (9 hours, Rotational) 
Ability to handle multiple tasks in a high-pressure environment and the ability to adapt to change
Keyboarding Skill (WPM 25 to 30) Accuracy (85%)
Will be eligible for Sutherland performance incentive subject to company guidelines 
Free cab facility with door pick up and drop for all night shifts (Travel boundary is applicable)

*Please Mention HR Lijo -on top of your resume* 

For further details please contact HR on +91 9847555298

Sutherland Global Services, a US-based MNC is an industry leader in Business Process Outsourcing, combining 29 years of experience on behalf of Fortune 500 companies across the Information Technology, Telecommunications, Financial and Utilities verticals. At Sutherland we recognize that one of our greatest strength is our talented and diverse pool of employees. 

Thanks & Regards, 
Lijo Kuriakose
Mob: 09847555298
Sutherland Global Services 
Talent Acquisition Team


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