Oct 28, 2015

Walkin @ HCL BServ for Customer Service Executive - AR Caller - US Voice Process on 29th Oct, 2015

    Walkin @ HCL BServ for Customer Service Executive - AR Caller - US Voice Process on 29th Oct, 2015

    Company: HCL Technologies Ltd. - Business Services

    Designation: Customer Service Executive / AR Caller

    Process: Health Care-Voice Process

    Salary : 2.75L to 4L

    Shift: Full Night Shift

    Job Location: Chennai-Sholinganallur

    Fixed Saturday & Sunday OFF

    Education : Graduation (any stream) without any standing Arrears.

    Experience : 0(Fresher) - 48 months of International Voice (Inbound/Outbound) process experience.

    Job Description Voice (AR Calling):-

    To make out bound B2B calls following up on outstanding claims / accounts.

    Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.

    Document and take accurate action on the information gathered from either the insurance representative or customers.

    Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.

    Job Description Data process:-

    Perform Demographics & Order Entry

    Process medical billing related back office transactions
    accurately and in accordance with client stipulated procedures.

    Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.

    Skill set required:-

    Excellent Communication Skills with neutral accent
    mandatory for all Voice LOBs

    Basic knowledge of back office and customer support.

    Good data entry & typing skills (35 WPM)

    Experience in Healthcare domain will be an added advantage

    Other Benefits Include

    Opportunity of fast track career growth.

    Pick-up and Drop available

    5 days working

    Career Progression Programs

    Process Allowance

    Overtime Allowance

    Salary Package: 2.5L to 4L

    Kindly mention Gopinath as Source/reference at the top of your resume

    Date: 29th Oct, 2015  Time:11am to 2pm
    VENUE: HCL Career development centre,
    # 83-263/A/6,Tolichowki Main Road,
    opposite Himalaya Book Depot, Hyderabad-8.

Venky

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