Nov 4, 2015

Chennai - HCL - Fresher

    Walkin @ HCL BServ for Customer Service Executive - AR Caller - US Voice Process on 3rd to 5th Nov, 2015
    Kindly mention SATHESH T as Source/reference at the top of your resume
    Company: HCL Technologies Ltd. - Business Services
    Designation: Customer Service Executive / AR Caller
    Process: Health Care-Voice Process
    Salary : 2.5L to 4L
    Shift: Full Night Shift
    Job Location: Chennai- Sholinganallur
    Fixed Saturday & Sunday OFF
    Education : Graduation (any stream) without any standing Arrears.
    Experience : 0(Fresher) - 48 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.
    Job Description Voice (AR Calling):-
    To make out bound B2B calls following up on outstanding claims / accounts.
    Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
    Document and take accurate action on the information gathered from either the insurance representative or customers.
    Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
    Job Description Data process:-
    Perform Demographics & Order Entry
    Process medical billing related back office transactions
    accurately and in accordance with client stipulated procedures.
    Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.
    Skill set required:-
    Excellent Communication Skills with neutral accent
    mandatory for all Voice LOBs
    Basic knowledge of back office and customer support.
    Good data entry & typing skills (35 WPM)
    Experience in Healthcare domain will be an added advantage
    Other Benefits Include
    Opportunity of fast track career growth.
    Pick-up and Drop available
    5 days working
    Career Progression Programs
    Salary Package: 2.5L to 4L
    Kindly mention SATHESH T as Source/reference at the top of your resume
    Date: 27th to 30th Oct, 2015 Time: 10am
    VENUE: HCL Technologies,
    1st Floor,
    WSS Navin's Towers,
    Puthupet,
    Near Casino Theatre, Mount Road, Chennai - 2

Venky

About Venky

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