Nov 30, 2015

Customer Support Executive - with Myntra (vector E Commerce Pvt Ltd)

  • Excellent verbal communication skills in English and Hindi.
  • Excellent in written English.
  • Good Listening skills. 
  • Knowledge of customer service principles and practices.
  • Customer service orientation.
  • Attention to detail and accuracy.
  • Problem solving ability.
  • Target orientated.
  • Ready to work in rotational shifts in 24 x 7 environments. Cab facility will be provided for night shift only. Door to door pick and drop will be provided for login and logout between 8 pm to 8 am.
  • Need to work 5 days a week. Weekly day off can be on any day of the week. 
  • Good typing speed (minimum 22 wpm with 80% accuracy)
RESPONSIBILITIES
  • Handling incoming calls and making outgoing calls.
  • Handling Email communication with customers and support functions
  • Customer relationship management
Walk in Timings -

10:00am to 5:00pm

***Please note this Temporary Job Opportunity***


Requirements:-

  • Good command over English & Hindi Language ability to effectively communicate information.
  • Good English written skills
  • A problem- solving attitude 
  • Service experience of at least one year / fresher with good communication skills
  • Should be smart, sharp and have a sense of responsibility
  • Willingness to work in shifts
Company Profile
Myntra is ranked among the top 10 e-commerce companies in India and is scaling rapidly. Myntra was started by a group of IIT/IIM graduates in early 2007 and is headquartered in Bangalore with regional offices in New Delhi, Mumbai and Chennai. The company is funded by top tier Venture Capital Funds and is now among the best funded e-commerce companies in the country. In addition to accelerated growth opportunities, we foster openness, trust and respect in the workplace. We're a warm and fun-filled place to work; we're passionate about sport and music, debate and design and about getting things right. And while we are small, we are growing rapidly and our growth philosophy is to hire and retain the best. To this end, we offer all employees a culture of fun and learning, and a very competitive package of pay and benefits
Contact Details
Recruiter Name:Ruksana / Sona
Telephone:08065692497

Venky

About Venky

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