Nov 28, 2015

Process Associate InterGlobe Technologies

    IGT is hiring for Leading Airlines Process.

    Job Description:

    Timely response to customer queries/requests/issues through Email/Phone Monitoring Transactions as applicable to the Process.
    Answering phone calls(In English & Hindi Both) & respond to customer requests. Adhere to telephone etiquette prescribed in the process manual.
    Provide customers with product and service information.
    Follow-up on customer inquiries not immediately resolved. Recognize, document and alert the supervisor of trends in customer calls.
    Maintaining/update/publish call logs and reports as per the process requirements.
    Adherence to all processes and procedures.
    Extending Quality services to the end user.
    Coordinate with Vendors / Travel Agents and Sales team

    Contact Person: Lata Joshi
    Contact Number: 9711973171
    Timings : 12:00 PM- 7:00 PM
    Documents to be carried : 1 Hard copy of resume and 1 passport size photograph.


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