Feb 20, 2016

Bangalore Convergys Fresher

    Nature of Business 
    Inbound Customer Service & Sales 
    Full Time 

    Upselling of existing products 
    Sell new products 

    The role of the CCO is to provide customer service and upsell certain services that are available. 
    Persuasiveness and a willingness to sell 
    Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. 
    Participate in activities designed to improve customer satisfaction and business performance. 
    Listen attentively to customer needs and concerns; demonstrate empathy. 
    Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customer 
    Must be flexible with the ability to adapt to changes quickly and think conceptually. 
    Maintain broad knowledge of client products and services. 
    Provide excellent customer experience to ensure the customer happy with the services and willing to buy new products/upgrade existing services. 
    Eligibility: Grad/UG Freshers or experienced

    Location - Bangalore

    Shift: Night Shift (Free Transport)

    Address:
    Please Walk-in with your resume on Below Address.
    Convergys India Service Private Limited
    Divyashree Towers, #55 Bannerghatta Main Road,
    Bangalore - 560029
    Walk-in Timing: 12noon 5pm
    Contact Person: Monica (9916152321)

Venky

About Venky

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