Feb 18, 2016

Bangalore DELL Tech SUpport Walkin

    Job Location: Bangalore

    Experience Grid: 0 to 5 Yrs experience

    Company Description
    With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

    Why work with us?
    Life at Dell means collaborating with dedicated professionals with a passion for technology.
    When we see something that could be improved, we get to work inventing the solution.
    Our people demonstrate our winning culture through positive and meaningful relationships.
    We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
    Our team members health and wellness is our priority as well as rewarding them for their hard work.

    Job Description -Technical Support: 
    Troubleshooting of dell laptops, Desktops
    Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
    Diagnosis & resolving of the hardware problems and troubleshooting..
    Verifies warranty entitlement and determines appropriate action.
    Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
    Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

    Candidate Requirements: 
    Should be open to work in rotational / night shifts in a 24 by 7 environment.
    Should have an excellent communication skills.

    Educational Qualifications:
    Any Graduate with at least 0 to 5 years of calling experience preferred. 
    Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
    MBA / MCA / M.Tech's are not eligible.

    Walk In Date: (Monday -Friday)

    Interview Timings: 12:00 am to 4:00 pm

    How to Apply:
    Interested candidates can walk In with an updated copy of resume and any photo id proof at below mentioned address:

    Interview Venue: 
    Del international services,
    Venue - 12/1A, 12/2A, 13/1A, Divya Shree Green, Inner Ring Rd,, 
    Near EGL Embassy Business Park, Challaghata Village, Domlur, Bengaluru, Karnataka 560071 

    Contact person: Shivakumar BN


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