Feb 11, 2016

The Indian Hotels Company Limited Front Office Executive

    To have detailed information about the Hotel, product/services & room inventory.
    To have detailed information regarding arrivals, departures and daily occupancy.
    To check on VIP reservations, complete their pre-registration formalities and extend to them the VIP courtesies
    To allocate rooms to all arriving guests as per preferences.
    To maintain up-to date information on room rates, current promotions, offers and packages
    To maintain all guest folios as per billing instructions.
    To co-ordinate with housekeeping for clearing of rooms
    To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
    To maintain and settle the guest ledger rendering accountability for the days transactions
    To encash foreign exchange as per regulations
    To maintain guest lockers for safe custody
    To handle all incoming telephone calls as per standards instructed
    To maintain a physical count of all room keys in each shift
    To ensure that all check-ins and check-outs are handled smoothly as per standards.
    To ensure that proper records are maintained for all telephone calls from the rooms
    To ensure that all transactions are supported with vouchers
    To ensure accurate cash handover
    To give proper and complete handover to the next shift
    To handle all guests without bias or prejudice
    To follow the house rules and policies laid down by the management
    To adhere to strict grooming and hygiene standards
    To consciously and continuously strive to better his/ her skills and increase his/ her knowledge
 Female Candidates only.
Company Profile:
The Indian Hotels Company Limited
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house.
Recruiter Name:Rishi - HR
Contact Company:The Indian Hotels Company Limited
Address:The Indian Hotels Company Limited Oxford House,Ninth Floor, Express Towers, Barrister Rajni PatelMUMBAI,Maharashtra,India 400021
Email Address:


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