Feb 11, 2016

WALK-IN DRIVE @ HCL BServ for Customer Service Executive/AR Caller -International voice process (US) on 10th Feb to 12th Feb 2016

    HCL-walk-in Drive-US Semi Voice Process-customer Service Executive/AR Caller



    WALK-IN DRIVE @ HCL BServ for Customer Service Executive/AR Caller -International voice process (US) on  10th Feb to 12th Feb  2016


    Date of interview 10th Feb to 12th  Feb 2016

    VENUE: HCL BServ, 1st floor Navins WSS Towers,Pudupet,Chennai-02.
    Landmark: Near Casino theatre.


    Mention Sathesh T as the reference at the top of your resume


    Company: HCL Technologies Ltd. - Business Services
    Designation: Customer Service Executive/AR Caller
    Process: Health Care-Voice Process
    Shift: Full Night Shift
    Job Location: Chennai
    Saturday & Sunday is fixed Off


    Education and Experience
    Graduation (any stream) But without any standing Arrears.
    0(Fresher) - 48 months of International Voice
    (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.


    Job Description Voice (AR Calling):-
    To make out bound B2B calls following up on outstanding claims / accounts.
    Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
    Document and take accurate action on the information gathered from either the insurance representative or customers.
    Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
    Job Description Data process:-
    Perform Demographics & Order Entry
    Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
    Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.



    Skill set required:-
    Excellent Communication Skills with neutral accent mandatory for all Voice LOBs
    Basic knowledge of back office and customer support.
    Good data entry & typing skills (35 WPM)
    Experience in Healthcare domain will be an added advantage
    Other Benefits Include
    Opportunity of fast track career growth.
    Pick-up and Drop available
    5 days working
    Career Progression Programs
    Process Allowance
    Overtime Allowance
    Salary Package: Best in the Industry
    Selected candidates get the opportunity to do their Certification in Lean & Six Sigma.


    Mention Sathesh T as the reference at the top of your resume
Salary:Not Disclosed by Recruiter

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