May 18, 2016

Pearson Education BPO - Voice(domestic)

Pearson Education is an integrated educational services company providing high quality content, Technology and services to schools, colleges and professional training organizations across the subcontinent. It covers 10,000 of the top schools in the country, providing textbooks, digital content, teacher training and Assessments and International Qualification.
DesignationBPO - Voice(domestic) - 10 Opening(s)
Hiring ForVoice Process
Job DescriptionTo generate revenue through selling Pearson products on telephone to end users registered on edurite.com. across India.
Responsible for interacting with PAN India registered customer resulting in a quality sale.
Customer Interaction will be through calls.
Maintains customer records by updating account information in the database.
Understand the customers query and identify the customers need.
Recommend potential products or services to customers by analyzing customer needs.
Convince customers to purchase the products.
Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
Focus on quality of work and documentation of the action as well.
Desired Profile
Hands on experience with sales or customer interaction experience.
Effective oral communication skills to identify customers need and convince.
Can do attitude to achieve targets.
Working knowledge of MS Office.
Required languages English, Hindi and any two other languages.


Compensation: Incentives upto 10K
LocationBengaluru/Bangalore

ContactGowtham
No 3, Salarpuria Citadel building,1st Floor,
Hosur Main Road
Adugodi(Opp. Bosch Gate no.1)
BANGALORE,Karnataka,India 560030
Telephone9035629144
Websitehttp://www.pearson.co.in

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