May 18, 2016

Walkin Interview for Customer Support Executive - Redbus, Bangalore

This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request. 

Primary Tasks:

To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.

Experience:
0-3 Years of Experience in a domestic Inbound Call Center

Qualification:
Preferably a graduate
Can look at 10 + 2 if they have relevant work experience.

Skills and Specifications:
Excellent communication (oral ), interpersonal skills.
Self-motivated and flexible to work in shifts
Should have negotiation skills to deal with different kinds of customers and different situations.
Customer centric.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.


Interested candidates can walk-in to the below mentioned venue for a face to face discussion.

Venue:
redBus.in
No:330, 3rd Main, 7th Cross, Domlur Layout, Bangalore - 560071,
( Adjacent to Hyundai Car service center & near to Canara bank ) 
Dates:18 May, 20 May and 23 May 2016
Timing: 10AM to 12PM. 
Contact Person: Arun / Priyanka

Venky

About Venky

Author Description here.. Nulla sagittis convallis. Curabitur consequat. Quisque metus enim, venenatis fermentum, mollis in, porta et, nibh. Duis vulputate elit in elit. Mauris dictum libero id justo.