Mar 12, 2015


WNS is hiring for Airlines process (Immediate Joining) 

Mega drive @ shivaji nagar office on 10th March 2015.
Interview timing - 11.30 a.m.

Job description:

  • Assist in all pre & Post reservation sales and service issues, and ensure all customer cases are addressed in compliance with Client policies and procedures
  • Utilize proper selling and objection handling techniques to achieve sales and conversion targets
  • Identify and maximize cross-sell opportunities
  • Assist customers in enquiries on Client and other products/promotions that may be offered by Client from time to time, as well as any other customer issues
  • Efficiently & effectively navigate the website, travel booking system, and other systems & technologies provided by Client.
  • Provide an excellent level of customer service driven by professionalism, timeliness and accuracy. Ensure targets for service levels, quality and customer satisfaction are achieved
  • Support the Team Leader in the practical day to day management and control of customer service
  • Other duties from time to time that may be assigned.
  • Excellent communication.
  • Minimum qualification : undergraduate.
  • willing to work in rotational shifts.
  • can join ASAP.
  • BE/Btech are not eligible.
Interested candidates walk in @ the below mentioned address with H R Rowena's reference or contact HR Rowena on 8698760848.

WNS Mantri sterling tower, 
behind homi baba hospital, 
model colony, deep bangla chowk, 
shivaji nagar pune.

It is mandatory to mention HR Rowena on the resume while coming for the interview. 

Salary: INR 90,000 - 2,00,000 P.A


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