Feb 21, 2016

Non Voice International Customer Service Executive - BPO Concentrix Daksh Services India Private Limited.

    A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism

    Graduate Fresher / Exp can Apply
    Experience with Health insurance preferable

    Roles & Responsibilities

    o Adjudication of healthcare claims and to ensure the claims are correctly paid
    o Read notes and Step action tables and implement them when processing claims
    o Ensure all the Claims are processed as per the guidelines and with the expected accuracy
    o Keep oneself posted with any new updates
    o Ensure all the HIPPA guidelines are met and the process is 100% compliant

    Generic & Specific Skillset
    Analysis & Creative Problem Solving
    Good basic mathematical skills
    Result Oriented
    Resilience & Flexibility
    Drive & Persistence
    Learning and Knowledge Enhancement
    Interpersonal Skills and Teamwork
    Should have basic computer skills
    Customer Service Orientation
    Should be willing to work in shifts 24*7.
    Typing Speed 25 WPM with 90% accuracy

    Qualification SectionQualification - Non Engineering Graduate

    Walk in for Interview between 11 am to 2 pm at below Venue details along with 2 Copy of Resumes & 1 Photographs .

    Please Carry the Printout of this email while coming for the interview

    Address: Concentrix Daksh,Tech park Tower A, Next to Don Bosco School , Yerwada, Pune - 411006.

    Neither Concentrix Daksh Services India Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.


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